Privacy & Cookie Policy

Privacy & Cookie Policy

Our Privacy and Cookie Policy explains what personal information we collect about you when you use the Website. Please note that when you agree to these Website Terms you shall be deemed also to have read, understood and agreed to our Privacy and Cookie Policy in its entirety.


Privacy Policy

We are committed to protecting your privacy when you use our services. In this privacy statement we explain how and why we collect your information, what we do with it and what controls you have over our use of it.



We place great importance on the security of all information associated with our customers. We have security measures in place to attempt to protect against loss, misuse and alteration of customer data under our control. For example, our security and privacy policies are periodically reviewed and enhanced as necessary and only authorised personnel have access to user information. We use a secure server (SSL) to encrypt potentially sensitive information you input before you send it to us. While we cannot ensure or guarantee that loss, misuse or alteration of data will not occur, we use our best efforts to prevent this.


Your Acceptance of These Privacy Statement Terms

By using any of the website or our services, you unconditionally agree to be bound to this privacy policy.


Data We Collect and How We Use It

We collect and processes information about you to:

  • identify you each time you visit our website
  • process orders or applications submitted by you
  • improve our services and website
  • carry out research on the demographics, interest and behaviour of all our customers and
  • send you information we think you may find useful, including information about products

You may be asked for information about yourself, such as your name, e-mail address, postal address and telephone number.


Log Files/IP Addresses

When you visit our website, we automatically log your IP address (the unique address which identifies your computer on the internet) which is automatically recognised by our web server. We use IP addresses to help us administer our website and to collect broad demographic information for aggregate use. We do not link IP addresses to personally identify information.


Non-Personal Information

We may automatically collect non-personal information about you such as the type of internet browser you use, mobile device or the site from which you linked to our website. You cannot be identified from this information and it is only used to assist in providing an effective service in our website. We may from time to time supply the owners or operators of third party sites, from which it possible to link to our website, with information relating to the number of users linking to our website from the third-party website. You cannot be identified from this information.


Use of Cookies

The law states that we can store cookies on your machine if they are essential to the operation of this site but that for all others we need your permission to do so.

We do use some non-essential cookies. We do not do this to track individual users or to identify them, but to gain useful knowledge about how the site is used so that we can keep improving it for our users. Without the knowledge we gain from the systems that use these cookies we would not be able to so do.

Cookies are pieces of information that a website transfers to your hard drive to store and sometimes track information about you. Most web browsers automatically accept cookies, but if you prefer, you can change your browser to prevent that. However, you may not be able to take full advantage of our website if you do so. Cookies are specific to the server that created them and cannot be accessed by other users, which means they cannot be used to track your movements around the web. Although they do identify a user’s computer, cookies do not personally identify customers or passwords. Your Credit/Debit card information is not stored in cookies.

We use cookies for the following to:

  • identify who you are
  • gather web stats on our audience size and patterns
  • track the progress and number of entries in some of our promotions and contests

We use Google Analytics, a popular web analytics service provided by Google Inc. Google Analytics uses cookies to help us to analyse how users use the site. It counts the number of visitors and tells us things about their behaviour overall – such as the typical length of stay on the site or the average number of pages a user views.

The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

We also track user data for the use of Google Analytics features such as:

  • remarketing
  • network impression reporting
  • demographics and interest reporting
  • integrated services that require Google Analytics to collect data via advertising cookies and anonymous identifiers

Some third-party cookies are set by services that appear on our pages. They are set by the operators of that service and are not in our control. They are set by Twitter, Facebook Pinterest, and others and relate to the ability of users to share content on this site, as indicated by these icons.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some types of browser. Search in your cookie folders to find our cookie and the Google Analytics cookie if you wish to delete them.

More information about cookies, including how to block them or delete them, can be found at


Logging on Social Networks

If you decide to register with a social media account, as a first step, you will be directly forwarded to the respective social network website, where you have to login or register.

Important: We are not able to collect your log in data.


Connecting to Social Networks

As a second step, your account will be connected to the social network by an application on our website.

Therefore, you must request your own password via the function “forgot my password”. If you like us to delete your data from the respective social network from your profile, you must delete your whole profile.


Use of Google Maps Api

This website uses Google Maps on some pages to display interactive maps. Google Maps is a map service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. By using Google Maps, information about the use of this website can be transferred to Google in the USA, including your IP address and the (starting) address you entered in the route planner.

If you visit a web page of our website that includes Google Maps, your browser directly connects to Google servers. The map will be transmitted from Google directly to your browser and then integrated into the website. We have no influence of the scope of data collected by Google in this way.

If you do not want Google to collect, process or use data about you from our website, you can deactivate JavaScript in your browser settings, however you will not be able to use the map function.

To learn more about how Google’s data collection, its further processing and the use of data, as well as your rights and your possibilities to configure your computer settings to secure your privacy, please visit Google privacy policies for your geographic area.


Information Sharing

We may disclose personal information if required to do so by law if it is necessary to protect and defend the rights, property or personal safety of our website visitors and customers. Our Website contains links to the site of third parties. When you visit these sites, we suggest that you read their Privacy Policies. We are not responsible for the privacy policies or content of such sites.


Information About Products and Services

It is very important to us that we provide you with the highest level of service. To help us do this, from time to time we may send you details of products and services which we think may be of interest to you. If at any time you do not wish to receive these details, please unsubscribe.


Information Storage

Information which you submit is stored on our secure server. This is necessary to process the information and send you any information you have requested. Information submitted by you may be transferred by us to our offices computers. We DO NOT store any card details on the website.